1. The information we collect and how we use it
When you enquire about our products or service we need to know your name, company name (if applicable), telephone number and email address.
We gather this information to allow us to process any requests that you make and any orders that you may make. The relevant information is then used by us to communicate with you on any matter relating to the provision of the service (or as required) in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services (or as the case may be) we provide. We or our agents and sub-contractors may contact you by e-mail or telephone (or as required) to ask you for your feedback and comments on our services (or as the case may be).
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to email@example.com.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to firstname.lastname@example.org.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to email@example.com.
Cookies are used on this website to store details in your browser only, for purposes of form completion only.
3. How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.
We keep your information confidential. The internal procedures of Vision Techniques cover the storage, access and disclosure of your information.
4. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5. Updating your details
If any of the information that you have provided to Vision Techniques changes, for example if you change your e-mail address, name or if you wish to remove your details from our database, please let us know the correct details by sending an e-mail to firstname.lastname@example.org or by sending a letter to Vision Techniques Group Limited, Phoenix House, Phoenix Park, Blakewater Road, Blackburn, Lancashire, BB1 5SJ.
6. Your consent
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
How to contact us